Delivery Informations for Moment Naturel

Welcome to Moment Naturel's Delivery Service

  • At Moment Naturel, we understand how important it is for you to receive your natural beauty products in a timely and efficient manner. Here is everything you need to know about our delivery process:
  • 1. Processing Your Order
  • Order Confirmation: Once your order is placed, you will receive an email confirmation.
    Processing Time: Orders are typically processed within 2-6 days.
    2. Shipping Methods and Costs
  • Standard Shipping: Free Shipping .
    Expedited Shipping: you can expect expedited delivery service to take two days or three days at most. However, the actual expedited .
    International Shipping: 4$ - 10$ .
    3. Package Sustainability
    In line with our commitment to the environment, we use eco-friendly packaging for all our products, ensuring that your items reach you safely while respecting nature.
  • 4. Tracking Your Order
    Once your order is dispatched, you will receive a tracking number by email, allowing you to follow your package's journey to your doorstep.
  • 5. Delivery Issues
  • Delayed or Lost Packages: If your package is delayed or lost in transit, please contact us at Contact@momentnaturel.com . We will assist you in locating your order.
    Damaged Products: In the rare event that your product arrives damaged, please contact us immediately for a swift resolution.
    6. Returns and Exchanges
    If you’ve changed your mind or you’re not satisfied with your purchase, simply return the product within
  • 7. Customer Support
    If you have any questions or concerns regarding your order's delivery, our customer support team is here to help. Contact us at Contact@momentnaturel.com.
  • Thank You for Choosing Moment Naturel
    We appreciate your support and are dedicated to ensuring a seamless delivery experience for our valued customers.